Ecclesfield Group Practice

96a Mill Road, Ecclesfield, Sheffield, South Yorkshire, S35 9XQ 686 reviews

Reviews

Recommend
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20th March 2024


It isn't always easy to get an appointment, but that is because many others are trying to get appointments too. I decided to check online for appointments on this occasion and there were several. So for my most recent visit it was very easy to get an appointment

Suggested improvements
I had have not had issues getting an appointment when really needed. The surgery is clean. I have generally felt listened to when i have seen a GP or a nurse. Tgis is really important to me

Experience
Involvement
Cleanliness
Staff
Appointment
 
20th March 2024


I got my appointment through pure luck I think on checking online on Sunday as someone cancelled for the Monday. I tried to get appointments the previous week but with working it seems quite impossible without a bit of luck. I had gotten much worse by the time I managed to actually see a doctor.

Suggested improvements
Appointment availability throughout the day would be good. Rather than having to try to call or get online by 8.30. I work and have children so it’s impossible to get any of these appointments.

22nd March 2024
Response from Ecclesfield Group Practice

We offer same day acute appointments either face to face or via telephone, continuity appointments are also available, these are made for by the GP. Demand on our services is extremely high. Sheffield also offer additional appointments at evening and weekends at the HUBS across the city. Please visit our website Suggestions & Complaints - Ecclesfield Group Practice (ecclesfieldgp.co.uk)

Experience
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Staff
Appointment
 
20th March 2024


When I've had to go to,the surgery, they have all,been really helpful, any problems I've had,with my health, they have been, supportive and have, been great,

Suggested improvements
I've never been disappointed, with any thing, concerning my health, or well being, they have sorted it,

Experience
Involvement
Cleanliness
Staff
Appointment
 
20th March 2024


Had to make on day appointment to establish continuity of care. Previously referred to hospital but was rejected as referral stated bloods were normal . However no better . Told by surgery to make appointment to discuss suggestions made by referral. Managed on day appointment as advanced appointment late in April . At this found I had been re referred as bloods previously taken were abnormal and fitted in with my symptoms!! And my suggestions re possible condition. As a patient feel not getting appropriate information or established care plan due to not being kept correctly informed regarding investigations as same GP not following care through.

Suggested improvements
Same GP following ongoing patient management, that is reviewing blood results along side presenting symptoms, and follow up to see if symptoms get better or worse. Message from admin staff to have follow up appointment without being able to discuss reason leaving me concerned re condition.

22nd March 2024
Response from Ecclesfield Group Practice

I am sorry that you are not happy with the service you have received at our practice. Please visit our website Suggestions & Complaints - Ecclesfield Group Practice (ecclesfieldgp.co.uk)

Experience
Involvement
Cleanliness
Staff
Rating not given.
Appointment
 
20th March 2024


My Doctor is really empathetic and caring with lots of patience

Suggested improvements
No

Experience
Involvement
Cleanliness
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Resources

Short link to review Ecclesfield Group Practice: http://iwgc.net/ejfmr